perya casino Privacy Policy

1. Who We Are

perya casino is an online gaming platform built specifically for Filipino players, offering slots, fish games, bingo, and promotions through our website at peryacasino.app. We are the data controller responsible for the personal information you provide when you register, play, or interact with our platform. This Privacy Policy applies to all users who access our services from the Philippines or any other location. By creating an account and using our platform, you acknowledge that you have read and understood how we handle your personal data. If you have any questions about this policy, you can reach our support team using the contact details provided at the bottom of this page. We are committed to being transparent about our data practices so that every Filipino player can make informed decisions about their information. This policy is written in plain language to make it as easy as possible to understand your rights and our responsibilities.

2. What Information We Collect

When you register for an account on perya casino, we collect personal details including your full name, date of birth, email address, mobile number, and a username of your choice. During the identity verification process, we may also request a government-issued ID, proof of address, or other documentation required to confirm your identity and age. When you make deposits or withdrawals, we collect transaction data including payment method details, amounts, timestamps, and reference numbers — though we do not store full card numbers on our servers. We automatically collect certain technical data when you use our platform, such as your IP address, device type, browser version, operating system, and session activity logs. We may also collect information about how you interact with our games and features, including session duration, game preferences, and betting patterns, to improve your experience and meet our responsible gaming obligations. If you contact our support team, we retain records of those communications to help resolve issues and improve our service quality. All information we collect is limited to what is necessary for the purposes described in this policy.

3. How We Use Your Information

We use your personal information primarily to create and manage your account, process your transactions, and deliver the gaming services you have signed up for on our platform. Your identity and age verification data is used to comply with our legal obligations and to ensure that only eligible adults aged 21 and above can access real-money gaming features. Transaction data is used to process deposits and withdrawals accurately, detect fraud, and maintain financial records as required by applicable Philippine regulations. Technical and behavioural data helps us monitor platform performance, identify and fix bugs, and personalise your experience based on your preferences and activity. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they are necessary for the operation of your account. If you have opted in to receive promotional communications, we may also send you information about bonuses and offers available on the Promotion page, and you can opt out at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Who We Share Your Data With

perya casino does not sell, rent, or trade your personal information to third parties for their own marketing purposes — your data is not a product we profit from. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, fraud prevention providers, and cloud hosting partners. These providers are contractually bound to handle your data only for the specific purposes we have authorised and to maintain appropriate security standards. We may disclose your personal information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when required to do so by law, court order, or regulatory directive. In the event of a business transfer, merger, or acquisition, your data may be transferred to the new entity, and we will notify you of any such change and your options in advance. We may also share anonymised or aggregated data — which cannot identify you personally — with analytics partners to understand platform usage trends. Any third party that receives your data is required to treat it with the same level of care and security that we apply ourselves.

5. How We Keep Your Data Safe

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive information such as passwords is stored using strong one-way hashing algorithms. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are trained in data protection responsibilities. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities as required by applicable law and within the timeframes prescribed. While we take every reasonable precaution to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your account and to enable any available two-factor authentication. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take swift action to secure it.

6. How Long We Keep Your Data

We retain your personal information for as long as your account is active and for a reasonable period thereafter to comply with our legal, regulatory, and contractual obligations. Financial transaction records are typically retained for a minimum of five years in accordance with anti-money laundering regulations applicable in the Philippines. Identity verification documents are kept for the duration required by our licensing and regulatory obligations, and are securely deleted once those retention periods have expired. If you request account closure, we will deactivate your account and begin the process of deleting or anonymising your personal data, subject to any legal hold requirements that may apply at the time. Communications with our support team are retained for a period sufficient to resolve any ongoing disputes or regulatory inquiries related to those interactions. We periodically review the data we hold to ensure that we are not retaining information beyond what is necessary for the purposes for which it was collected. You may request information about the specific retention periods that apply to your data by contacting our support team.

7. Your Rights as a Player

As a player on perya casino, you have a number of rights in relation to the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to access a copy of the personal information we hold about you, and to request that any inaccurate or incomplete data be corrected without undue delay. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain it. You have the right to object to or restrict certain types of processing, including the use of your data for direct marketing purposes, and we will honour such requests promptly. If you have provided consent for a specific type of processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You also have the right to receive a copy of your data in a structured, commonly used, and machine-readable format where technically feasible. To exercise any of these rights, please contact our support team using the details provided on this page, and we will respond within the timeframe required by applicable Philippine data protection law.

8. Cookies and Tracking Technologies

perya casino uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how our services are used. Essential cookies are necessary for the platform to function correctly — for example, they keep you logged in during your session and ensure that your account settings are applied consistently. Performance cookies help us understand which parts of the platform are most popular, how long players spend on different pages, and where technical issues may be occurring, so we can continuously improve the experience. Preference cookies remember choices you have made, such as your language settings or display preferences, so you do not have to re-enter them every time you visit. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some features on the platform. We do not use cookies to track your activity across third-party websites or to build advertising profiles for sale to external parties. By continuing to use our platform after being informed of our cookie practices, you consent to the use of cookies as described in this section.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, applicable laws, or industry best practices, and we will always publish the revised version on this page with an updated date at the top. When we make material changes that significantly affect how we handle your personal data, we will take reasonable steps to notify you directly, such as through an account notification or a prominent notice on the platform. Your continued use of perya casino after any changes have been published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically so that you are always aware of how your information is being handled. If you disagree with any changes to this policy, you have the right to close your account and request deletion of your data as described in the Your Rights section above. Previous versions of this policy are not retained for public access, so please ensure you are reading the current version at all times. For any questions about this policy or how we handle your data, the FAQ page is a helpful starting point.